Customer Success Stories: Fiber and Textiles
American Cutting Edge has decades of experience supporting the Fiber and Textile industries by providing expert advice and the highest-quality blades.
As a result of this experience, our customers trust us to evaluate their operations and rely on our sound advice to improve production and decrease maintenance costs.
Here is one story from a real ACE customer:
Textile Manufacturer and Long-Time ACE Customer
Materials, machinery, and even operators impact the life of industrial knives. After several years of using the same blade, this ACE customer noticed that blade change-outs were becoming more frequent.
Textile cutting experts at American Cutting Edge analyzed the customer's core chopper blade, material, and the titanium-coated blade before and after use.
To ensure that the customer was receiving the highest-quality product, ACE recoated the customer's in-stock blades. The blades were installed and used yet; the life did not improve. After analyzing the operation and experimenting with several blade materials, ACE engineers recommended switching to a solid tungsten carbide blade.
Satisfaction is a rating. Loyalty is a brand. “ Shep Hyken
Since making the switch, this ACE customer has significantly less downtime associated with blade change outs. The new solid tungsten carbide blades last 50 to 100 times longer than the previous blades saving valuable production time. Knife replacements are also down as the new blades are returned to ACE for precision sharpening, further decreasing the need to purchase new stock.
Finally, this textile customer is getting cuts that are better than ever!
A satisfied customer is the best business strategy of all. “ Michael LeBoeuf
American Cutting Edge is happy to support all of our customers in all aspects of their business. We value your long-term success and want to be with you every step of the way. If you have questions regarding the knives used in your synthetic cutting application, contact the experts at American Cutting Edge.